Abuse Reporting Policy
Dracobyte LLC | Dracobyte | Effective April 20, 2026
If a Dracobyte-hosted server or user is behaving harmfully, tell us. We read every report sent to abuse@dracobyte.pro and act on genuine abuse.
1. What We Consider Abuse
- Network abuse. Outbound denial-of-service, port scanning, brute-force login attacks, spam distribution, phishing hosting, malware command and control.
- Safety harm. Doxing, targeted harassment, threats, stalking, grooming of minors, coordinated harassment campaigns.
- Child sexual exploitation. CSAM or grooming, which we escalate to NCMEC and, where appropriate, to law enforcement.
- Fraud. Payment fraud, account takeover, identity theft, social engineering using the Service.
- Copyright and trademark. Copyright issues are handled under the DMCA Copyright Policy.
- Privacy violations. Unauthorized publication of another person's personal information.
2. How to Report Abuse
Email abuse@dracobyte.pro. Include as much of the following as you can provide safely and accurately. You do not need a lawyer to submit a report.
- The server address, domain, or user identifier you are reporting.
- A clear description of the abusive activity and the harm it is causing.
- Timestamps in UTC, if known.
- Any log lines, headers, screenshots, or chat transcripts that evidence the activity, with sensitive content redacted where appropriate.
- Your contact information so that we can ask clarifying questions.
If you believe you or another person is in immediate physical danger, contact local emergency services first.
3. Special Categories
3.1 Child Safety Reports
Reports involving suspected CSAM or exploitation of minors should be sent to us and to the National Center for Missing and Exploited Children's CyberTipline at CyberTipline.org. We report apparent violations to NCMEC as required by 18 U.S.C. Section 2258A and preserve relevant evidence consistent with law and best practices.
3.2 Law Enforcement Requests
Law enforcement should use official legal process channels. Requests should be sent to legal@dracobyte.pro and, where appropriate, to the DMCA Designated Agent address. Emergency disclosure requests, as defined under 18 U.S.C. Section 2702(b)(8) and (c)(4), should be clearly marked as such and describe the nature of the emergency.
3.3 Security Vulnerability Disclosures
Security researchers are welcome. Send vulnerability reports to abuse@dracobyte.pro with subject line "SECURITY DISCLOSURE." We follow coordinated disclosure principles: we ask that you avoid accessing data that does not belong to you, do not degrade the Service, and give us a reasonable window to remediate before public disclosure. We will credit reporters who wish to be credited.
4. How We Respond
Abuse reports are triaged by severity. Our targets are:
| Severity | Target Initial Response |
|---|---|
| Critical (imminent harm, CSAM, active attack) | 1 hour |
| High (ongoing harm, active malware, fraud) | 8 hours |
| Medium (policy violation without immediate harm) | 1 business day |
| Low (general complaints) | 3 business days |
We do not confirm the outcome of individual abuse cases publicly. We will confirm receipt, and where appropriate we will close the loop with the reporter to acknowledge action.
5. Confidentiality
We handle abuse reports with discretion. We do not share reporter identity with the subject of the report unless the reporter consents or unless we are compelled by law. We cannot promise full anonymity if we are required to respond to a court order.
6. Preservation and Evidence
On receiving a credible abuse report, we may preserve relevant logs, files, and account data while we investigate. Preserved materials will be handled under chain-of-custody practices when appropriate.
Standard preservation windows. Absent a longer retention requirement, our targets for abuse-related preservation are:
- At least 90 days following receipt of a credible abuse report, for logs, account records, and relevant artifacts associated with the reported activity.
- At least 180 days following receipt of a formal preservation request issued by a governmental entity under 18 U.S.C. Section 2703(f), extendable for an additional 90 days on renewed request, consistent with the statute.
- Until final resolution, for materials subject to an active litigation hold, court order, or active criminal referral.
These windows are operational targets, not contractual guarantees to any user. We may preserve materials for longer where required by law or by our own legitimate interests in protecting the Service and its users.
7. Retaliation and False Reports
Retaliation against a person for submitting a good-faith abuse report is itself a violation of the Acceptable Use Policy. Submitting knowingly false reports to harm another user is also a violation and may result in account action.
8. Contact
Primary abuse contact: abuse@dracobyte.pro. Legal process: legal@dracobyte.pro. For media or press inquiries, use the general support mailbox.